It is a conversation training resource for mental health workers which will help staff to become better listeners, enjoy and feel able to manage conversations and generally have richer relationships with patients. It is a conversation training resource for mental health workers which will help staff to become better listeners, enjoy and feel able to manage conversations and generally have richer relationships with patients.

It is a lively and practical way to help staff to:

• become better listeners 
• enjoy and feel able to manage conversations about anything from Coronation Street to coping with compulsions
• have a greater awareness of what’s happening in patients’ minds and their own
• have richer relationships with patients

Please read more here.

Please download a copy here.

The National Mental Health Development Unit (NMHDU) is the agency charged with supporting the implementation of mental health policy in England by the Department of Health in collaboration with the NHS, Local Authorities and other major stakeholders.